Information We Collect
Depending on how you interact with us, we may collect information such as your name, mobile number, email address, preferred contact method and the details you provide in an enquiry or service form.
- Storage device type, brand/model, capacity and general problem description.
- Information required to identify and communicate about a recovery case, such as a tracking or job ID.
- Technical information such as IP address, browser/device information and basic website usage data where collected by our website tools.
How We Use Information
We use collected information to respond to enquiries, provide data recovery services, arrange callbacks, communicate recovery updates, manage service requests and improve our website and customer experience.
Where appropriate, we may also use contact information to send service-related communications. Marketing communications will be handled in accordance with applicable requirements and preferences.
Recovery & Device Information
When you submit a device for evaluation or recovery, information about the device and the recovery case may be recorded for diagnosis, communication, case management, reporting and service delivery.
We do not treat customer files or recovered content as public information. Access to recovery-related information is intended to be limited to personnel or service providers who need it to perform the requested work.
Information Sharing
Yash Data Recovery Services does not sell or rent customer personal information. Information may be shared only when reasonably necessary to operate our services, communicate with you, use supporting technology/service providers, comply with legal obligations, or protect our rights, customers and systems.
Data Security
We take reasonable administrative, technical and operational measures to protect information against unauthorized access, misuse, alteration, disclosure or loss. However, no website, electronic transmission or storage system can be guaranteed to be completely secure.
Data Retention
We retain information for as long as reasonably necessary for the purpose for which it was collected, including service delivery, case records, customer support, legal requirements, dispute resolution and legitimate business needs. Retention periods may vary depending on the type of information and service.
Cookies & Tracking Technologies
Our website may use cookies or similar technologies for essential website functionality, preferences, security, performance measurement and understanding website usage. You can control or delete cookies through your browser settings. Disabling some cookies may affect website functionality.
Your Rights & Choices
Subject to applicable law, you may request access to, correction of, or deletion of personal information held by us, or ask questions about how your information is being used. You may also withdraw consent where processing is based on consent, subject to legal or service-related limitations.
To make a request, contact us using the details below. We may need to verify the request before making changes to protect customer information.
Testimonials & Reviews
Customer reviews or testimonials may be displayed on our website or marketing channels when provided or published for that purpose. We may use publicly available review information in accordance with the relevant platform's terms. If you believe a testimonial or customer reference should be corrected or removed, please contact us.
Third-Party Links
Our website may contain links to third-party websites, platforms or services. Their privacy practices are governed by their own policies. We encourage you to review the privacy policy of any third-party service before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, technology or applicable requirements. The updated version will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions, concerns or requests relating to this Privacy Policy or the handling of your personal information, please contact Yash Data Recovery Services:
+91 98895 55532